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Terms and Conditions

Pacific International Academy Payment Terms and Conditions

Intensive English Program

1. Payment Methods

All payments are made either directly to PIA or through PIA partner agencies. Direct payments can be made by credit card (Visa, MasterCard, or Discover), traveler’s check (payable to PIA), cash, or bank wire. Receipts are provided electronically.

2. Due Dates

Application Fee A non-refundable application fee is required with all new applications. Applications will not be processed until the application fee is received.

 

Tuition Tuition is due the first day of classes. Tuition will be collected only after admission.

 

Placement Fees Service Learning and Community Service placement fees are due the first day of classes.

 

Housing Fees

 

A non-refundable homestay placement fee is required with all homestay applications. Applications will not be processed until the application fee is received. Homestay applications must be submitted and homestay placement fees must be paid at least 30 days before the start of classes.

 

The first homestay monthly payment is due on or before the first day the student moves into homestay. Students must either pay for three months or set up a monthly recurring credit card payment in the PIA main office. Subsequent payments are due six calendar days before the start of the next billing cycle. For example, if a student moved into homestay on the 25th, their next monthly payment is due on the 19th of the next month.

 

A non-refundable apartment placement fee is required with all applications for apartment placement assistance. The fee must be paid before any apartment assistance is provided.

 

Optional Services Airport transfers must be paid for before the service can be arranged.

Express shipping must be paid for before shipment.

Tutoring must be paid for before sessions can be scheduled.

 

Optional Activities Payments for optional activities must be made by the set deadline for each activity. Payment is required in order to reserve a space on the activity.

 

3. Late Fees 

A $50 late fee is added to any fee not paid within six calendar days of the due date. An additional $50 fee is added for each additional week beyond the due date.

4. Refund Policy

All paid tuition and/or course fees, except nonrefundable fees, will be refunded to students who do not attend any classes. In the event that a class is canceled by PIA, all tuition and/or course fees paid by the student, including applicable non-refundable fees, will be refunded.

First Period of Financial Obligation: For students who withdraw or are terminated during their first four weeks of classes, PIA will retain tuition and/or course fees applicable to the first four weeks. For students who withdraw or are terminated after their first four weeks of classes, but before the mid-point of classes, when applicable, PIA will retain prorated tuition and/or course fees. For students whose withdraw after the mid-point of classes, PIA will retain all tuition and/or course fees. Subsequent Periods of Financial Obligation: For students who have completed their first period of financial obligation and who withdraw or are terminated before the mid-point of classes during any subsequent term or session, PIA will retain prorated tuition and/or course fees. For students who withdraw after the mid-point of classes during any subsequent terms, PIA will retain all tuition and/or course fees.

Prorated refunds will be calculated on a weekly basis. PIA will consider a partial week the same as if a whole week were completed, provided the student was present at least one day during the scheduled week. An enrolled student that has attended at least one class during a term or session will be administratively withdrawn from classes by PIA automatically after failure to attend class for 30 calendar days.

Homestay: PIA will refund a prorated portion of any unused prepaid room and board fees with two weeks’ advance notice of the date of departure. Prorated refunds are calculated on a nightly basis. Should a student not provide two weeks’ notice, fees for the notice period will be deducted from any refund.

Optional Services and Activities: Airport transfers are refundable with 24-hour advance notice of cancellation. Express shipping is only refundable if the service is not used. Tutoring is refundable with 24-hour advance notice of cancellation. Activities are refundable up to the set deadlines.

5. Refund Issuance

If an applicant never attends class, all refunds due will be made within 45 calendar days of the first scheduled day of class or the date of cancelation, whichever is earlier. If a student that has attended a class is due a refund of tuition, the refund will be made within 45 days of the date of notification of withdrawal, administrative withdrawal by PIA, or expulsion. All other refunds are issued within 45 days of the cancellation. Refunds are issued according to the original payment method when possible. For payments made through an agent, PIA is contractually required to issue any refunds to the agent, unless otherwise directed by the agent. For payments made by credit card, any refund due will be processed to the same credit card. For payments made by cash, check/travelers check, or bank wire, a check will be issued to the student. In the event that the student’s tuition for the term has not been paid, PIA prorates the amount due, in compliance with the stated refund policy, and collects the amount due from the student or agent. A record of refund calculations is kept in the student’s file.

6. Textbooks

Students are required to purchase their own textbooks each term. If a student must repeat a class, he or she may be required to get a clean copy of the textbook.

Courses of 4 Weeks’ Duration or Less

1. Payment Methods

All payments are made either directly to PIA or through PIA partner agencies. Direct payments can be made by credit card (Visa, MasterCard, or Discover) through student accounts on the PIA student portal (Campus Axess). Payments can also be made by check/traveler’s check (payable to PIA), cash, or by bank wire. Upon payment, a receipt is emailed to the agent or student.

2. Due Dates

Course Fee The course fee is due by the first day of the course.

 

Optional Activities Payments for optional activities must be made by the set deadline for each activity. Payment is required in order to reserve a space on the activity.

 

 3. Refund Policy

The course fee will be refunded to students who do not attend any classes or if the course is cancelled by PIA. The course fee is non-refundable for students that have started to attend classes.

4. Refund Issuance

All refunds due will be made within 45 days of the first scheduled day of the course or date of cancellation, whichever is earlier.

Refunds are issued according to the original payment method when possible. For payments made through an agent, PIA is contractually required to issue any refunds to the agent, unless otherwise directed by the agent.