Pacific International Academy Payment Terms and Conditions
Intensive English Program
Due Dates: The application fee is due at the time of application. The homestay placement fee is due 30 days before the move-in date. Tuition and course fees are due the first day of classes. For homestay payments, students must either pay for 12 weeks or more upfront or set up a recurring credit card authorization form. The first homestay room and board payment is due on or before the first day the student moves into homestay. Subsequent payments are due six calendar days before the end of the paid period. Charges for optional services are due when the service is requested. Payments for activities are due by the set deadlines.
Late fees: A $50 late fee is added to any fee not paid within six calendar days of the due date. An additional $50 fee is added for each additional week beyond the due date.
Payment Methods: All payments are made either directly to PIA or through PIA partner agencies. Direct payments can be made by credit card (Visa, MasterCard, or Discover), traveler’s check (payable to PIA), cash, or bank wire. Receipts are provided electronically.
Refund Policy: All paid tuition and/or course fees, except non-refundable fees, will be refunded to students who do not attend any classes. In the event that a class is canceled by PIA, all tuition and/or course fees paid by the student, including applicable non-refundable fees, will be refunded.
First Period of Financial Obligation: For students who withdraw or are terminated during their first four weeks of classes, PIA will retain tuition and/or course fees applicable to the first four weeks. For students who withdraw or are terminated after their first four weeks of classes, but before the mid-point of classes, when the mid-point is more than 4 weeks after the start of classes, PIA will retain prorated tuition and/or course fees. For students who withdraw or are terminated after the mid-point of classes, when the mid-point is more than 4 weeks after the start of classes, PIA will retain all tuition and/or course fees.
Subsequent Periods of Financial Obligation: For students who have completed their first period of financial obligation and who withdraw or are terminated before the mid-point of classes during any subsequent term or session, PIA will retain prorated tuition and/or course fees. For students who withdraw after the mid-point of classes during any subsequent terms, PIA will retain all tuition and/or course fees.
Prorated refunds will be calculated on a weekly basis. PIA will consider a partial week the same as if a whole week were completed, provided the student was present at least one day during the scheduled week. An enrolled student that has attended at least one class during a term or session will be administratively withdrawn from classes by PIA automatically after failure to attend class for 30 calendar days or immediately upon I-20 termination, as applicable.
Homestay: PIA will refund a prorated portion of any unused prepaid room and board fees with two weeks’ advance notice of the date of departure. Prorated refunds are calculated on a nightly basis. Should a student not provide two weeks’ notice, fees for the notice period will be deducted from any refund.
Optional Services and Activities: Airport transfers are refundable with 24-hour advance notice of cancellation. Shipping is only refundable if the service is not used. Tutoring is refundable with 24-hour advance notice of cancellation. Activities are refundable up to the set deadlines.
Refund Issuance: If an applicant never attends class, all refunds due will be made within 45 calendar days of the first scheduled day of class or the date of cancelation, whichever is earlier. If a student that has attended a class is due a refund of tuition, the refund will be made within 45 days of the date of notification of withdrawal, administrative withdrawal by PIA, or expulsion. All other refunds are issued within 45 days of the cancellation. Refunds are issued according to the original payment method when possible. For payments made through an agent, PIA is contractually required to issue any refunds to the agent, unless otherwise directed by the agent. For payments made by credit card, any refund due will be processed to the same credit card. For payments made by cash, check/travelers check, or bank wire, a check will be issued to the student. In the event that the student’s tuition for the term has not been paid, PIA prorates the amount due, in compliance with the stated refund policy, and collects the amount due from the student or agent. A record of refund calculations is kept in the student’s file.
Textbooks: Students are required to purchase their own textbooks each term. If a student must repeat a class, he or she may be required to get a clean copy of the textbook.
Courses of 4 Weeks’ Duration or Less
The course fee is due the first day of classes. All payments are made through PIA partner agencies or schools unless arrangements for direct payment are made. Refund Policy for courses of 4 weeks’ duration or less: The course fee is refundable to students that do not attend any classes. For students who withdraw or are expelled after attending a class, the course fee is non-refundable. Refunds are issued according to the original payment method when possible. For payments made through an agent, PIA is contractually required to issue any refunds to the agent, unless otherwise directed by the agent. If an applicant never attends class, all refunds due will be made within 45 calendar days of the first scheduled day of class or the date of cancelation, whichever is earlier. A record of refund calculations is kept in the student’s file.